Thank you for supporting AkashaSoft, LLC (“company”, “we”, “us”, or “our”) with your purchase of one or more of our products (“product”, “service”, “application”). We are committed to protecting your personal information and your right to privacy. To that end we pledge to be open and transparent with you and respect your wishes to the best of our abilities. Please be aware that our products may use third party services, such as Google AdMob and Google FireBase, which we have no control over. We strive to keep you informed how your audio and visual properties (“media”) are handled.
If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at firstname.lastname@example.org.
A short summary of our stance regarding your privacy is as follows:
- You have the right to request information on what we know about you and how we use it.
- That information will be provided to you free of charge, once a year, at your request.
- You have the right to be forgotten and request your account information be deleted.
- We will strive to respect your rights, no matter where in the world you are.
- We will only share your information with you, in order to comply with applicable laws, to protect your rights, to fulfill business obligations, or to comply with active law enforcement investigations.
- Law Enforcement
When contacted by law enforcement handling an active investigation, we will provide such information we have to assist that investigation. We do not condone illicit activity and appreciate your understanding in that regard. Any request by law enforcement that we believe to be overreaching or abusive of the legal system will result in our company retaining an attorney and working with law enforcement to narrow what is provided solely to what they need to accomplish their mission.
If material comes to light that demonstrates or suggests a person is in a dangerous situation that will possibly result in serious harm or death, we will contact law enforcement and provide them with the information that has concerned us.
- What do we collect?
As stated above, we respect your privacy. What we collect is such information needed for you to access and use the application, and that’s it. That entails your email address for update notifications and password resets and passwords to access your account. Other information, such as your IP, phone information, etc., may be inadvertently acquired by third party services our app uses to function, such as Google AdMob or Google FireBase. We do not have any say in how those services handle your information and encourage you to carefully read their privacy policies.
- Payment Information
As a result of you utilizing our services and products you knowingly provide payment information. In the event of single purchases, your information is processed via the applicable application marketplace and we do not have access to nor retain that information.
In the event of subscription products and services you provide information that allows us to bill you on a monthly schedule. You may discontinue this billing at any time and any information we have will be promptly deleted. At all times we strive to have your information handled by our payment processor, so that we do not come into contact with it and thus maximize your safety and security.
- Device Access
The product and service you acquired may require access to portions of your phone, including but not limited to microphone access, camera access, your photos folder(s), and other areas where media may be stored. This is necessary for the product you bought to function.
We do not monitor this access. Period. It is not tracked, traced, or used by us. What you do on your phone is your business. What you store on the cloud service of your choosing is your business.
- Cloud Services
If you are not comfortable using the aforementioned FireBase, AkashaSoft, LLC provides access to other cloud services. If you are a member of those services you may link your account to the account you have with that provider, and your media may be stored with them. Please be mindful and aware that AkashaSoft, LLC does not have access to those services, does not endorse or recommend those services, and advises that you use them at your own risk. By using those services you are agreeing to their terms and conditions and their privacy policies.
- Use of Your Information
As stated above, we may collect such information as needed to make our product or service work for you. Primarily, this entails your email address in order for us to reset your password via our automated system.
Any information you provide is in order to facilitate you accessing our product. We may request name, address, phone, or other information in order to verify your identity before unlocking your account, if you have locked yourself out.
AkashaSoft, LLC does not sell your information. We do not monetize our customers. What you provide us is used solely for your account. What you choose to knowingly provide to other parties is at your risk and discretion. What you provide to us will be treated with the utmost care and respect.
At any point in time, should you determine that you are not satisfied with our product you may delete the application from your phone. Contact us at email@example.com and request deletion of your information. Be aware that once we delete your information, we cannot recover anything.
- Sale, Lease, or Transfer of Company Assets
AkashaSoft, LLC may be bought, acquired, or its assets transferred in whole or in part at some unknown date in the future. Such unforeseeable and unknown event may be a result of the company being sold, bankruptcy, or selling the rights to a specific application. In such an event we will negotiate with such applicable parties to protect your information, however, we admit that we will not be able to control that information once it leaves our control. However, we reserve the right to sale, lease, or transfer AkashaSoft, LLC, its properties, rights, and interests, in whole or in part, including such information that is included, attached, or referenced to in the property that is transferred.
As mentioned above, you may request account deletion and we will strive to promptly comply. If there is an investigation being conducted by law enforcement we may be forced to retain such information as required by law. Otherwise anything we can delete, we will delete. You should receive automated confirmation of deletion or request confirmation of such deletion by contacting us at firstname.lastname@example.org.
Information that we no longer need will be deleted on a quarterly basis.
AkashaSoft, LLC does not provide your information, user content, or material to marketing partners. AkashaSoft, LLC does work with Google AdMob, who may collect information on you via other means.
Marketing companies may use information about your visits to their Website(s) and other websites that are contained in web cookies and other tracking technologies in order to provide advertisements about goods and services of interest to you. We cannot control what they do and advise you to use discretion when clicking advertisements that take you away from our application.
- GDPR Compliance
AkashaSoft, LLC is global. We sell our products worldwide, in several languages, and we strive to comply with applicable laws and regulations, no matter where we go.
To that end we recognize that the European Union has enacted the General Data Protection Regulation (“GDPR”).
AkashaSoft, LLC has appointed Mr. Robert Henry to serve as the Data Protection Officer (DPO). He may be contacted at email@example.com with questions and concerns. We choose to appoint a DPO in this instance because information is processed systemically, on a wide scale, and involve possible sensitive materials.
Subprocessors of information, as noted above, include Google AdMob, Google FireBase, and the application market you purchased the application from. We will update the list as we engage additional third parties to provide better services to our customers.
AkashaSoft, LLC does not handle material applicable under Article 3(2) of the GDPR. Accordingly it does not have an Article 27 representative. Should circumstances change, this section will be updated accordingly.
Data breaches will be reported to the applicable authority as soon as they’re discovered. Customers will be notified promptly and all steps required to protect their information will be taken. This may go so far as AkashaSoft, LLC shutting down processes, applications, and programs to minimize the breach. We apologize in the event of such disruption.
To find out what information is retained by AkashaSoft, LLC about you, please contact the DPO, provide your account information, and we will strive to comply in a timely manner. Deletion of your information may be requested in a similar manner, with an affirmative statement acknowledging and accepting that such deletion is irreversible.
- California Residents
California Civil Code Section § 1798.83, permits our California based customers to request and obtain from us, once a year and free of charge, information about personal information we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year.
If you are a California resident and would like to make a request related to California law, please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with the application, you have the right to request removal of unwanted data that you publicly post on the application. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California.
Please be aware that the data may not be completely or comprehensively removed from our systems. We will do everything within our power to remove it, but some third-party systems, such as FireBase, may retain the material.
Per California’s new AB 375 “The Consumer Privacy Act”, set to take effect in 2020, AkashaSoft, LLC will remain open and honest in its dealings with California customers. We will update this section accordingly. Should you object to such update(s) you may cease and desist use of the application and we will move forward accordingly.
If you disagree with an update to this policy you may contact us and request deletion of your information, cease and desist use of our product, and we will move forward accordingly.
- Contact Information
If you have any questions or comments regarding this policy you may contact us at firstname.lastname@example.org